How does Livenly work?
Livenly releases negative ions into the air. They attach to fine airborne particles like dust and pet dander, which then settle instead of floating around the room. Just plug it in and leave it on.
How soon will I notice a difference?
Livenly starts working as soon as it's plugged in. For best results, keep it running 24/7 in the room you want to freshen.
Will it increase my electricity bill?
Not noticeably. Livenly uses under 3 watts, less than a typical LED bulb, so running it all day and night costs less than $1 a month.
Is there any maintenance?
No. There are no filters to change, no refills to buy and no parts to replace. Just plug it in.
Is it noisy?
No. There's no fan or motor, so it runs silently. Only the small blue light shows it's on.
How big a room does one unit cover?
Up to about 120 sq ft (11 m²): a bedroom, home office or small living area. For bigger rooms or several rooms, use one unit per room.
Which pack do I need?
1 unit for one room. Bedroom Pack (2) for two bedrooms, or a bedroom and the litter box area. Home Pack (4) for most apartments and townhouses. Whole Home Pack (6) for a full house.
Will it help with pet smells and litter box odours?
Livenly helps reduce common household odours, including pet smells, litter box odours and cooking smells, so your home feels fresher.
Can I use it in a home with pets and kids?
Livenly is designed for everyday home use. As with any electrical device, plug it into an outlet out of reach of young children and pets that chew.
Will it fit my outlets?
Yes. Livenly comes with a standard North American plug (120 V). It also works in a power bar or surge protector.
Is Livenly a medical device?
No. Livenly is a home air freshening device. It is not intended to diagnose, treat or prevent any health condition.
How long does shipping take?
Orders ship within 1–3 business days and arrive within 7–12 business days of your order, with free tracking across Canada.
Will I pay customs or duties?
No. Prices are in CAD and import duties and taxes are included. Nothing extra to pay at your door.
What if it doesn't work for me?
You're covered by our 60-day money-back guarantee. Email us within 60 days of delivery for a full refund. See our Refund Policy for details.
How can I contact you?
Email us at support@get-livenly.com. We reply within 1 business day.